They Don't Leave Us Alone Anywhere We Go - Gender and Digital Abuse in South Asia

Nithya Sambasivan; Amna Batool; Nova Ahmed; Tara Matthews; Kurt Thomas; Laura Sanely Gaytán-Lugo; David Nemer; Elie Bursztein; Elizabeth Churchill; Sunny Consolvo

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They Don't Leave Us Alone Anywhere We Go - Gender and Digital Abuse in South Asia

Available Media
Available Media	Publication (PDF)
Conference	CHI Conference on Human Factors in Computing Systems (CHI) - 2019
Authors	Nithya Sambasivan , Amna Batool , Nova Ahmed , Tara Matthews , Kurt Thomas , Laura Sanely Gaytán-Lugo , David Nemer , Elie Bursztein , Elizabeth Churchill , Sunny Consolvo
Award	Best Paper Award
Citation	BibTeX BibTeX `@inproceedings{Sambasivan2019They, title = {They Don't Leave Us Alone Anywhere We Go - Gender and Digital Abuse in South Asia}, author = {Nithya Sambasivan and Amna Batool and Nova Ahmed and Tara Matthews and Kurt Thomas and Laura Sanely Gaytán-Lugo and David Nemer and Elie Bursztein and Elizabeth Churchill and Sunny Consolvo}, booktitle = {CHI Conference on Human Factors in Computing Systems}, year = {2019}, organization = {ACM} }`

South Asia faces one of the largest gender gaps online globally, and online safety is one of the main barriers to gender-equitable Internet access. To better understand the gendered risks and coping practices online in South Asia, we present a qualitative study of the online abuse experiences and coping practices of 199 people who identified as women and 6 NGO staff from India, Pakistan, and Bangladesh, using a feminist analysis. We found that a majority of our participants regularly contended with online abuse, experiencing three major abuse types: cyberstalking, impersonation, and personal content leakages. Consequences of abuse included emotional harm, reputation damage, and physical and sexual violence. Participants coped through informal channels rather than through technological protections or law enforcement. Altogether, our findings point to opportunities for designs, policies, and algorithms to improve women’s safety online in South Asia.